You are going to be ineffective in work and business situations. It’s going to be troublesome managing employees or getting what you want from your boss or your clients on a daily basis. Overall, effective communication is like an engine oil which makes your life run smoothly, getting you wherever you want to be. There are very few areas in life in which you can succeed in the long run without this crucial skill.
Improve Your Communication Skills is your practical guide to effective verbal, non-verbal and written communication in business. Full of proven tips and techniques, it will help you keep the interest of a large audience, impress a potential employer or simply win the argument at an important meeting. Better communication skills can have a direct impact on your career development. This book provides vital guidance on improving your conversations, building rapport with colleagues, learning skills of persuasion, giving effective presentations, writing effective emails, letters and reports, and networking successfully. Now in its 4th edition, essential new content includes communicating across borders and virtual teams, influencing others subtly and managing difficult conversations, as well as helpful checklists and exercises.
The essential book for professionals and students looking to expand their business vocabulary. Bringing learners up to date with the language they need for business today, this book explains words and expressions, provides practice in using the new language, and also reflects recent developments in technology and business practice. With vocabulary drawn from the Cambridge International Corpus, a collection of real English compiled from authentic sources, learners can be sure that the language they're learning is up-to-date, relevant and natural. In addition, frequent notes are based on data from the Cambridge Learner Corpus.